I partnered with David Paschane, Christian Hoehner, and Eric Hannel to write this white paper. Its crux is that for government agencies to be more accountable and more self-correcting they need to have better data on their operations and outputs. You can read the paper at http://www.rstreet.org/wp-content/uploads/2017/07/DataPoweredLeadershipReform.2017.pdf
Posts in category Organizational Behavior
Data Powered Leadership Reform: A Business Case for Federal Operational Improvements Enabled by Quality D...
The American public often rails about bureaucracy. It is not difficult to fathom why. Who amongst us has not fumed while standing in a long line at an understaffed post office? And how many of us have thrown up our hands in frustration at the complexity of income tax instructions and outsourced the work to […]
My retro-review of Michael Lipsky’s Street-Level Bureaucracy: Dilemmas of the Individual in Public Services, 30th Anniversary Edition (Russell Sage Foundation, 2010), appears in the March/April issue of Public Administration Review. Lipsky’s book remains a terrific study of government, particularly how agencies and their employees work with the public. As I note in my review, “Street-Level Bureaucracy […]
A Retro-Review of Edward C. Banfield’s Government Project: An Account of Big Government in Action, September 2009, by Kevin R. Kosar, August 28,2009 Public Administration Review has just published my retro-review of this terrific book: A Nearly Forgotten Classic in Public Administration: Edward C. Banfield’s Government Project, Public Administration Review, September/October, 2009. As the neo-progressive […]
Research Note: June, 2009 March/April Public Administration Review Article on Organizational Leaders...
In the course of profiling James Loy (a former Coast Guard, Transportation Security Administration, and Department of Homeland Security administrator), this article provides a brief overview of the ideas behind “vales based leadership,” and the scholarly literature thereon. Under values-based leadership, the first role of the head of an organization is to articulate the organization’s […]